Deborah
10/10
United Kingdom 🇬🇧
Beautiful hotel, fabulous rooms, friendly and efficient staff, excellent restaurant in a great lovat
Pros: Beautiful hotel, fabulous rooms, friendly and efficient staff, excellent restaurant in a lovely part of Glasgow's West End. We all loved it!
Michelle
10/10
United Kingdom 🇬🇧
Perfect
Pros: It was stunning - high ceilings, sweeping staircases, stained glass windows. The whole place was simply beautiful.
Cons: We stayed on a Tuesday night so it was cheaper than if we stayed at the weekend - not sure we could afford otherwise!
Gerard
8/10
United Kingdom 🇬🇧
Comfortable and Bright!
Pros: Staff were welcoming, pleasant, friendly and professional. Checking in and out was straightforward and speedy. Room was lovely- spacious and very clean. Coffee, tea and chocolate biscuits (Tunnock’s Carmel Wafers)were good quality. Had direct access to a patio. Comfortable bed and seating. Lovely L’Occitaine toiletries. Fast WiFi. Nicely cooked breakfast- I requested hard poached eggs and these were cooked to perfection for me!
Cons: For us the room was very bright and impacted on our quality of sleep as there was a security light outside our window (not sure if it belonged to hotel or a neighbour) which was on all night; this was compounded by the fact that there was a large gap at the side of the curtains. Obviously this would only be a problem for people who need a very dark room to sleep, unfortunately we are those people! A larger choice in the buffet selection at breakfast would be nice. Another personal choice- for me a Scottish breakfast should have a ‘tattie scone’ on it!!
Lucy
9/10
United Kingdom 🇬🇧
Great stay, bit awkward if not with a partner
Pros: Beautiful hotel, spacious, luxurious feeling. Friendly and helpful staff, lots of little extras in the room (chocolates, hand cream, nice teas and coffees), love the robes, and the bed was incredibly comfy. We accepted the upgrade to a junior suite for 2 nights.
Cons: I've stayed here twice, once with my best friend and now with my mum, and not having a proper door or any acoustic protection around the toilet is just really uncomfortable for everyone involved. You can also see inside the glass shower door from at least half the room. Don't really see why it needs to be that way! Also, the meal in the restaurant was 'ok'.
Jill
10/10
United Kingdom 🇬🇧
Wonderful and will return
Pros: Everything staff were so helpful and kind, we had two old English sheepdogs with us too x they made every effort to ensure our stay was comfortable for us all thank you so much - will definitely revisit
Cons: Nothing - perfect x
Ian
10/10
United Kingdom 🇬🇧
Awesome stay, with first class service and food.
Pros: Very warm and comfortable hotel which made me feel very welcome
Cons: It could probably do with a bit of an update but this does add to the character
Norma
10/10
United Kingdom 🇬🇧
Perfect stay
Pros: Loved this place. Never been before and don’t know why. Felt like a real treat! Staff were great too and very friendly.
Cons: Nothing not to like!