Rotherwood Apartment

Great apartment just needs some client care touches added

Pros: It was really safe and secure. It was close to the train station into Glasgow and easy to get to places from there. If felt like living in Scotland, not like a hotel. The sofa bed was very comfortable. The Chinese restaurant in the same street was amazing! It is a great space!! Beautifully appointed apartment. Lovely local walks to the canal. We would love to stay here again!

Cons: The bedrooms face onto the street and do not have Blockout curtains. Car headlights, street lights, and the summer long evenings make it difficult to block out the light for a solid night’s sleep. It really does need Blockout curtains in the bedroom and the front room, where the sofa bed is located. It was difficult to contact anyone to ask questions. After you move in you are basically on your own. We had questions about the door lock and the Wi-Fi which were not answered by email and we had to work them out ourselves. Because it is a ground floor it smells a bit like a cellar (cold, musty) when it has been closed up. The facilities included a washing machine but no washing liquid. The smell and the liquid we rectified ourselves by buying a deodorising spray and some washing detergent. They were easily remedied, but it would be great if these things could be supplied. The lack of communication could be remedied easily by having a simple book of words in the apartment that explain how to secure the front door and where the Wi-Fi password and modem are as well as local facilities, etc. Apart from the small improvements suggested, it was an amazing stay and we would love to stay there again!